FAQS
Questions?
We’ve Got Answers.
Everything you need to know about orders, shipping, returns, payments, products, and support at Shop All Trends.
Orders
How do I know if my order was received?
After placing your order, you will receive an order confirmation at the email address provided during checkout.
Can I change or cancel my order?
If you need to change or cancel your order, contact us as soon as possible at info@shopalltrends.com. Changes or cancellations may be possible before the order enters processing. Once an order has been processed or shipped, it can no longer be cancelled.
What should I do if I entered the wrong shipping address?
Contact us as soon as possible at info@shopalltrends.com. We will review whether the address can still be updated. Address changes cannot be guaranteed once an order has entered processing or has been shipped.
What should I include when contacting you about an order?
Please include your order number and the email address used during checkout so we can identify your order more efficiently.
Shipping
Do you offer free shipping?
Yes. Shop All Trends offers free standard shipping on orders within the United States.
How long does shipping take?
Orders are typically processed within 1 to 2 business days. Standard delivery usually takes an additional 3 to 7 business days.
The estimated total timeframe from order placement to delivery is approximately 4 to 9 business days.
Do you ship internationally?
No. Shop All Trends currently ships within the United States only.
Will I receive tracking information?
Yes. When tracking information becomes available, it will be sent to the email address associated with your order.
Returns and Refunds
Can I return an item?
Yes. Eligible items may be returned within 30 calendar days from the date of delivery.
Items must be unused, unworn, unwashed, undamaged, and returned with the original tags where applicable.
How do I request a return?
Contact us at info@shopalltrends.com before sending an item back. Please include your order number and the item you would like to return.
We will provide the applicable return instructions.
Who pays for return shipping?
Customers are responsible for return shipping costs for standard returns, including returns due to a change of mind, incorrect size selection, or personal preference.
If an item is confirmed to be defective, damaged, or different from what you ordered, Shop All Trends will provide the appropriate return instructions and cover the applicable return shipping costs.
Do you charge a restocking fee?
No. Shop All Trends does not charge a restocking fee.
Payments
What payment methods do you accept?
Shop All Trends accepts:
- Visa
- Mastercard
- Maestro
- American Express
- Apple Pay
- Google Pay
- Shop Pay
- UnionPay
What currency are prices shown in?
All prices and transactions are displayed and processed in US dollars (USD), unless otherwise clearly stated.
Is my payment information secure?
Payments are processed through secure payment service providers and checkout technology. Shop All Trends does not directly store complete credit or debit card numbers.
What should I do if my payment is declined?
Please check that your payment and billing information are correct. If the payment continues to be declined, contact your card issuer or payment provider for further information.