Refund policy

Return and Refund Policy

At Shop All Trends, we want our return process to be clear and straightforward. Please review the following information before requesting a return.

30-Day Return Period

You may request a return within 30 calendar days from the date your order is delivered.

To be eligible for a return, the item must:

Be unused, unworn, unwashed, and undamaged;
Be returned with the original tags, where applicable;
Be in its original packaging where reasonably possible; and
Be accompanied by proof of purchase or the relevant order information.

How to Request a Return

Before sending an item back, please contact us at info@shopalltrends.com with your order number and the item or items you wish to return.

We will provide return instructions and the applicable return address. Returns must be authorized before they are sent. Items returned without prior authorization may not be accepted or may experience processing delays.

Return Shipping Costs

Customers are responsible for return shipping costs for standard returns, including returns due to a change of mind, incorrect size selection, or personal preference.

If you receive an item that is defective, damaged, or different from the item you ordered, please contact us before returning it. When the issue is confirmed, Shop All Trends will provide appropriate return instructions and will be responsible for the applicable return shipping costs.

We do not charge a restocking fee.

Damaged, Defective, or Incorrect Items

Please inspect your order after delivery. If an item arrives damaged or defective, or if you receive the wrong item, contact us at info@shopalltrends.com as soon as reasonably possible.

Please include your order number and, where helpful, photographs showing the issue so that we can review your request.

Non-Returnable Items

Items that have been worn, washed, altered, damaged after delivery, or otherwise used beyond what is reasonably necessary to inspect the item are not eligible for return.

Items specifically identified as final sale or non-returnable on the product page before purchase are also not eligible for standard returns, except where applicable law provides otherwise.

Sale Items

Sale or promotional items are eligible for return under the same conditions described in this policy unless the item was clearly identified as final sale before purchase.

Exchanges

If you would like a different size, color, or item, please contact us. Exchanges are subject to product availability.

Where a direct exchange is not available, you may return the eligible item in accordance with this policy and place a new order separately.

Refunds

Once your return has been received and inspected, we will notify you of the status of your refund.

If approved, the refund will be processed to the original payment method within 7 business days after the returned item has been received and inspected.

Your bank, credit card issuer, or payment provider may require additional time to post the refund to your account after it has been processed by us.

Order Cancellations

If you need to cancel an order, contact us as soon as possible at info@shopalltrends.com.

Orders may be cancelled before they have entered processing or been dispatched. Once an order has been processed or shipped, it can no longer be cancelled and must instead be handled through the return process described above.